Job Description: Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.
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Importance | Skills |
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Service Orientation - Actively looking for ways to help people. | |
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |
Speaking - Talking to others to convey information effectively. | |
Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. | |
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
Writing - Communicating effectively in writing as appropriate for the needs of the audience. | |
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. | |
Coordination - Adjusting actions in relation to others' actions. | |
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |
Instructing - Teaching others how to do something. | |
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. | |
Time Management - Managing one's own time and the time of others. | |
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |
Persuasion - Persuading others to change their minds or behavior. | |
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. | |
Negotiation - Bringing others together and trying to reconcile differences. | |
Operations Analysis - Analyzing needs and product requirements to create a design. | |
Mathematics - Using mathematics to solve problems. | |
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. | |
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. |
Importance | Knowledge |
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Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. | |
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. | |
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |
Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. | |
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. | |
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. | |
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. | |
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |
Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. | |
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
Importance | Styles |
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Integrity - Job requires being honest and ethical. | |
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
Initiative - Job requires a willingness to take on responsibilities and challenges. | |
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
Persistence - Job requires persistence in the face of obstacles. | |
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |